Your First Visit
Welcome to Northborough Family Dental!
We love meeting new patients and promise to make all your visits with us comfortable and worry-free. Our exceptional team works together to provide you with the highest quality care so you can relax and get the important treatment you need.
Your First Visit to Our Northborough Office
When you arrive at our comfortable, modern office, you will be greeted warmly by Lisa and Patty and invited to relax with a complimentary beverage in our comfortable reception area. We also offer free Wi-Fi access if you need to stay connected!
Please bring your insurance and ID card with you. We will need some additional information from you, so we highly encourage you to download, print, and complete your forms online. When your paperwork is done and out of the way, we can focus on you and your oral health, so filling out your forms online helps you get the most out of your time with us.
Meeting with Your Team
During your first appointment, you will meet Dr. Moheban and have all the time you need to ask questions and talk about your concerns. We will discuss your goals for a healthier smile, then conduct an exam to determine what steps we need to take to achieve them.
Next is a cleaning with one of our skilled hygienists who will also answer your questions and provide guidance about oral hygiene.
Review Treatment and Finances
Before you leave, we will review the details of the treatment you discussed with Dr. Moheban and your hygienist. Our knowledgeable front office staff will be happy to talk to you about your insurance as well as the financial options we offer. At this time, we will also schedule any required appointments in advance.
We understand that things can change and you may need to reschedule an appointment. But we ask that you please give us at least two days’ notice to change appointments. Repeated missed appointments without notification may result in a cancellation fee.